Privacy Policy

1. About Emerzin

Emerzin is a software studio based in Kottakkal, Kerala, India.

Our published contact details are:

For privacy-related questions, you can contact us using the details above.

2. Information You Provide

When you contact us, we may receive information such as:

• Your name
• Email address
• Project or enquiry details
• Company name, if you choose to provide it
• Phone number, if you choose to provide it

You may also choose to contact us through WhatsApp or email using the communication options available on the website.

You are not required to create an account to browse the Emerzin website.

3. Information Collected Automatically

The Emerzin website does not currently use analytics, advertising pixels, or behavioral tracking technologies to monitor visitors across websites.

The website may use limited browser storage that is necessary for certain website functions. This information is not used to create a personal profile or track your activity across websites.

4. How We Use Information

We may use information you provide to:

• Respond to enquiries and messages
• Discuss projects, products, and services
• Understand your requirements
• Communicate with you about an enquiry
• Provide information you request
• Maintain and improve our website and services
• Meet applicable legal or regulatory requirements

We do not use enquiry information for advertising or sell it to advertising networks.

5. Contacting Emerzin

When you choose to contact Emerzin by email, your email application may prepare a message addressed to hello@emerzin.com. The message is only sent when you choose to send it.

Once a message is sent to us, it may be retained within our email systems as part of normal business correspondence.

If you choose to contact us through WhatsApp, you will be directed to WhatsApp. Your use of WhatsApp is subject to WhatsApp’s own terms and privacy practices.

6. Cookies and Similar Technologies

The Emerzin website does not currently use analytics, advertising, marketing, or behavioral tracking cookies.

The website may use limited browser storage that supports essential website functionality.

For more information, please see our Cookie Policy.

7. Third-Party Services

Some website functions or resources may involve third-party services, such as:

• Email and communication providers
• WhatsApp, when you choose to contact us through it
• Third-party content or asset providers used by parts of the website

These third parties may process information according to their own privacy policies and terms.

Emerzin does not use third-party advertising or behavioral tracking services on the main website.

8. Sharing of Information

We do not sell or rent your personal information.

We may share information when reasonably necessary to:

• Respond to your enquiry
• Provide requested services
• Work with service providers supporting our business
• Comply with legal obligations
• Protect our rights, property, security, or the safety of others

Information contained in enquiries may be accessible to relevant members of the Emerzin team who need it to respond or provide services.

9. International Processing

Emerzin is based in India, while our website may be accessed from other countries.

Depending on the communication method or service involved, information may be processed or stored in locations outside your country.

Where applicable, we take reasonable steps to handle information in accordance with relevant legal requirements.

10. Security

We take reasonable technical and organizational measures to protect information we handle.

However, no website, email service, or method of transmitting information over the internet can be guaranteed to be completely secure.

11. How Long We Keep Information

We retain information for as long as reasonably necessary for the purpose for which it was provided, including responding to enquiries, maintaining business records, fulfilling contractual or legal obligations, and resolving disputes.

Because the website does not maintain an account system or enquiry database, retention may depend on the communication service used and the nature of the correspondence.

12. Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of information where applicable
• Withdraw consent where processing is based on consent
• Raise a concern or complaint about how your information is handled

To make a privacy-related request, contact:

hello@emerzin.com

We may need to verify your identity before responding to certain requests.

13. Children

The Emerzin website is intended for business and professional audiences and is not directed specifically toward children.

14. Links to Other Websites

Our website may contain links to third-party websites or services.

Once you leave the Emerzin website, the privacy practices of those third parties apply. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements.

When we make changes, we will update the “Last updated” date shown at the top of this page.

16. Contact

If you have questions about this Privacy Policy or how Emerzin handles information, please contact us: